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Дисциплина: Английский язык Иностранный язык в профессиональной деятельности
| Предисловие | 6 |
| I. TOURISM: PAST, PRESENT, AND FUTURE | 7 |
| READING FOR DETAIL | 7 |
| Text A. History of Tourism | 7 |
| Text B. Tourism Development | 10 |
| Text C. Future of Tourism | 12 |
| READING FOR GIST | 16 |
| Text 1. Village Tourism | 16 |
| Text 2. Cultural Tourism | 16 |
| Text 3. Trip Planning | 17 |
| Text 4. Sustainable Tourism | 18 |
| II. HOSPITALITY INDUSTRY | 19 |
| READING FOR DETAIL | 19 |
| Text A. History and Evolution of the Hospitality Industry | 19 |
| Text B. Customer Service | 22 |
| Text C. Characteristics of the Hospitality Industry | 24 |
| READING FOR GIST | 28 |
| Text 1. The Nature of the Hospitality Industry | 28 |
| Text 2. How to Deal with Customers | 29 |
| Text 3. The Relationship between Hospitality and Tourism | 30 |
| III. ACCOMMODATION SECTOR | 32 |
| READING FOR DETAIL | 32 |
| Text A. Types of Accommodation | 32 |
| Text B. The History of Hotels | 35 |
| Text C. Special Hotels Worldwide | 37 |
| READING FOR GIST | 41 |
| Text 1. Types of Hotels | 41 |
| Text 2. Hostel | 44 |
| Text 3. Classifications of Hotel Departments | 45 |
| IV. FOOD & BEVERAGE SERVICES | 47 |
| READING FOR DETAIL | 47 |
| Text A. Food and Beverage | 47 |
| Text B. Types of Restaurants | 50 |
| Text C. Basic Knowledge of Menus | 52 |
| READING FOR GIST | 56 |
| Text 1. Room Service | 56 |
| Text 2. National Cuisine | 56 |
| Text 3. Buffey | 57 |
| Text 4. Coctail Reception | 58 |
| V. ENTERTAINMENT AND RECREATION | 59 |
| READING FOR DETAIL | 59 |
| Text A. Tourist Attractions and Entertainment | 59 |
| Text B. History of National Parks | 62 |
| Text C. Holy Cities | 64 |
| READING FOR GIST | 65 |
| Text 1. Shopping Centre | 65 |
| Text 2. Event Tourism | 66 |
| VI. CAREERS IN TOURISM AND HOSPITALITY | 67 |
| READING FOR DETAIL | 67 |
| Text A. Career Options | 67 |
| Text B. Tips for Succesful Job Interview | 71 |
| Text C. Four Reasons to Find a Job in Tourism and Hospitality | 73 |
| READING FOR GIST | 75 |
| Text 1. Four Possible Disadvantages of Working in Hospitality | 75 |
| Text 2. Main Duties of the Front Desk | 76 |
| TEXTS FOR SUPPLEMENTARY READING | 78 |
| 1. Business Travel | 78 |
| 2. Ethnic Tourism | 79 |
| 3. Medical Travel | 80 |
| 4. Common Types of Rooms | 82 |
| 5. Housekeeping Department | 83 |
| 6. Duties of Key Positions in the Housekeeping Department | 83 |
| 7. Regulation, Research and Development in Tourism | 85 |
| 8. Common Examples of Food & Beverage Services and Their Characteristics | 86 |
| 9. Security Procedures | 88 |
| 10. Transportation | 89 |
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